Account
Delete your Consiq account
You can delete your account and all associated data at any time. Here’s exactly how, and what happens next.
Option 1 — Delete inside the app (fastest)
This removes your account immediately. There is no waiting period.
- Open the Consiq app and sign in.
- Go to Me → Account Settings.
- Tap “Delete account”.
- Confirm your password and tap “Delete permanently”.
Option 2 — Request deletion by email
If you no longer have access to the app, we can delete your account for you.
- Email support@consiq.app from the address on your account.
- Use the subject line: “Delete my account”.
- Include the email address you signed up with. If you signed up with Google or Apple, include that too.
- We reply within 5 business days with a confirmation link.
What gets deleted
The following data is deleted from live systems immediately:
- Your profile (name, email, avatar, bio)
- All check-ins, proof uploads (photos and videos), notes, and reactions
- Your pods and pod memberships (pods you created will be transferred to another member or removed if empty)
- Your streaks, accountability score history, and personal analytics
- Push notification tokens and device identifiers
What we keep briefly, and why
A small amount of data may remain for a short time. It is not accessible from the app and is purged on the schedule below:
- Encrypted backups — permanently purged within 30 days of deletion
- Server logs and crash reports — purged within 90 days
- Records we must keep by law (for example, tax records for paid subscriptions) — kept only as long as legally required
Before you delete
- Export your data first if you want a copy.Me → Data & Privacy → Download my data. You’ll get a ZIP with your check-ins, proof, and pod content.
- Cancel any active subscription. Deleting your Consiq account does not automatically cancel a Google Play or App Store subscription. Cancel it in your Google Play or App Store account first.
- Deletion is permanent. Once done, we cannot recover your streaks, pods, or history — even if you sign up again with the same email.
Need help?
If anything about deletion is unclear, or if you want to talk to a human first, email support@consiq.app. We respond within one business day.